Owner, SpeakUp Dynamics

Bio:

“Trained as a Philologue, I am a Communication & Public Speak Coach for French & English Non Native Speakers and a Cultural Integration Trainer within
20 years experience both with clients in Romania and overseas. I have been an Entrepreneur for 17 years, the founder of SpeakUp Dynamics and the creator of SpeakUp Method, a model far away from just focusing on skills, an
experience in 4 steps combining language, communication/public speaking,
culture, human behaviour, positive psychology and community. Backed up
with 4 other ingredients: Neuroscience, Mindset, Confidence and Coaching. I am on a mission to Support Entrepreneurs and high-level Professionals showing them that they can impactfully communicate and public speak without stress or any worries, anytime, anywhere. No matter how many times you fail or how stuck you are. Or how shy or introvert they are! This method is designed to help you

– think differently

– speak & communicate differently

– act & react differently

– be culturally fit

– positively impact on your personal brand, business, organisation or career growth and this CHANGE will be LASTING!

Session synopsis:

Building a Business that Thrives: Unlocking Trust and Client Loyalty in the Coaching World

In this 60-minute interactive workshop, audience will learn how to build and sustain strong, trust-based relationships with your clients, transforming them into loyal advocates for your coaching services. We’ll explore key strategies such as authenticity, consistency, empathy, and effective communication, along with the neuroscience behind trust and client loyalty. They’ll walk away with actionable tools to enhance your client connections and deepen long-term loyalty, while also understanding how emotional intelligence and
personalised engagement play a vital role in client retention. Whether you’re an experienced coach or just starting out, this workshop provides valuable insights and practical steps to help your business thrive.

Why attend?

1. Build Stronger Client Relationships: Learn proven strategies to develop trust and rapport, creating
deeper connections that result in long-term client loyalty.

2. Actionable Takeaways: Walk away with practical tools and immediate strategies you can implement to enhance client retention and increase satisfaction.

3. Neuroscience of Trust: Gain insights into the psychological and neurological aspects of rust building and
how to use these principles to boost client engagement and loyalty.

4. Enhance Emotional Intelligence: Understand how emotional intelligence plays a key role in coaching
relationships and how to leverage it for greater client success and business growth.

5. Tailored for All Coaching Professionals: Whether they’re a seasoned coach or just starting out, the strategies and insights provided will be relevant to you, enhancing your client engagement across
various coaching practices.

Top 5 takeaways:

1. Building Trust with Clients: Learn authenticity, consistency, and empathy as the foundation of trust, and
how to apply these to foster long-term, meaningful relationships.

2. The Neuroscience Behind Trust: Understand the brain’s role in trust-building and how to leverage insights from neuroscience to strengthen your client connections.

3. Client Loyalty Strategies: Discover key tactics to transform trust into client loyalty, ensuring repeat
business and word-of-mouth referrals.

4. Enhancing Emotional Intelligence: Gain practical tools to use emotional intelligence to navigate client
needs, emotions, and preferences for deeper rapport and satisfaction.

5. Actionable Tools for Client Retention: Walk away with specific, actionable strategies for creating and maintaining lasting client relationships, increasing client satisfaction and business growth.